PRIVACY POLICY

afeguarding our consumers’ privacy is our top priority. On this page, we will mention all the information that we collect from you and how we use it. We will discuss all the rights that you can exercise and the choices you can make. This Privacy Policy will explain all the usage of the customer information when using our website.

Before proceeding with the website, it is necessary to agree with our Privacy Policy statements. If you don’t agree with the policies, please don’t proceed further. When you register with Sky Exchange Art, placing bets and fund transactions, you are deemed to have full confirmation of all the Privacy Policy and Terms and Conditions. You have the right to cease using our website, but legally we may still retain some of your personal information.

We may change our policies from time to time. These changes will be notified to all our customers via posting the new policy on our website. That is why, we recommend our users revisit the Privacy Policy on a daily basis.

Data Protection

Reach out to our data protection center if you have any queries or concerns about your personal data protection (email).

Information collection
Personal information – When you register and set up the account, place bets and use our services, you provide a set of personal information. These pieces of information are required to give our customers the access to use the website. The data is collected when –

  1. You register on our website
  2. You disclose personal info on the public space of the website
  3. You provide info to our customer support
  4. You voluntarily provide information.

The information that is being disclosed includes contact number, date of birth, payment method details, billing address, identification documents, etc. This information is also taken to protect minors and billing purposes. You can stay assured that your data is safe and is never passed to any other third parties except a few that are mentioned below.

Telephone calls

Telephonic conversations are recorded by customer service for training and security purposes, along with resolutions from the team you receive.

Social features

We may record or process the data that is shared when you participate in the social features that are provided by us with our products.

Non-identifiable information

When our users interact with the website, our server keeps an activity log of each user that helps to collect certain information like administrative and traffic-related. We get this information from the IP address, time of access, web pages visited, language used, type of browser used, etc. This information is non-identifiable, hence, there is no chance of personal identification.

 

Cookies

At Sky Exchange Art, we use cookies on our website to ensure that the platform is working seamlessly. Also to enhance the user experience on our platform.

Usage of personal information

Why we require your personal information –

  • For legal and regulatory obligations
  • For marketing and communication purposes.
  • To provide our users with the products and services they have asked for
  • For monitoring the performance of the platform.

Providing our products and services

Your personal information helps you to get access to our website and services, set up your account on Sky Exchange Art, place bets, and receive customer service. We share your information with third parties that are trusted and essential to process transactions. We require your personal data and/or proof of address to check your identification and prevent any fraudulent activities.

From time to time, we may need to undertake a security check and this may involve checking the registration with the details you have provided and or your use of the services and financial operations for compliance with our Terms and Conditions and of course, the law. Security checks may involve but are not restricted to requesting credit checks and/or any other means of affirming the information submitted by you using the third-party bureaus.

Website Performance

As described above, cookies as well as traffic analysis are employed to enhance the performance of the website and services available. It is in our interest to conduct such activities hence, we undertake this while having least impact on your privacy.

You have ‘the right to object’ in case you think your right to data privacy and protection is being prevailed over by our business interests when the latter is for legitimate purposes. However, as the activities involved are inherent to the activity of the company, if you would like to object further than the cookies management, it might be that you would need to close your account.

Customer rights

Right to rectification
If you also think that we have retained some personal data about you and are not accurate, you have a right to claim for its rectification. For any information that cannot be updated through.
Your right to object to this use of your personal information.

Right to request a copy

For verification purposes, we request identification details from you and one month later, we respond to your request with the necessary information. If you submit a request which may take more than one month for a response, then we shall notify you as soon as possible. We will Inform you of the probable time taken to handle the request, and may ask an administration fee.

Right to erase
You can erase your data where you feel that it is not required. It is not a guaranteed right as it applies to certain types of circumstances.

The right to erasure does not apply if processing is necessary for one of the following reasons:: to exercise the right of freedom of expression and information, to meet a legal requirement, for the performance of a task carried out in the public interest, etc. For more information contact our customer service.

Sharing personal information

  • We may share your information with third parties, in case of any any legal or regulatory obligation.
  • Enforce or apply the terms of this notice or any agreement.
  • To prevent fraudulent activity conducted by any user
  • For research purposes on preventing addiction to betting, data will be anonymous.

Information collected on the services may be stored and processed on an international level in any country in which we or our affiliates, suppliers, or agents maintain facilities. Hence, by agreeing to their usage, you are broad enough to permit any transfer of information across your country. However, if we share any part of your data with third parties situated outside the EEA or adequate countries, then we will make sure that your data is protected at an equal or higher level as it is within the borders of the EEA or adequate countries.

Security

We have a highly encrypted database that provides security to all the user’s information. We take additional measures to ensure that agents, affiliates, and suppliers are employing adequate security.

Retention

The company retains personal information as long as it is necessary for legal and business needs. When reviewing the retention periods of the data, one must keep in mind that Skyexch. legally, the regulation offers respect to patrons, local legislation, and contractual terms & conditions. If we do not require your information anymore, then we eliminate your personal information properly.

Analytics

We use Google analytics for analysisng the website traffic and understand consumer behaviour. This enable sus to create better experience for our customers. Google uses this data to personalise the ads of its own advertising network. It prepares Sky Exchange Art reports about the activities and share it with Google services.

Disclaimer

It should be noted that the Services are being provided on ‘AS IS and ‘AS-AVAILABLE bases and are not backed up by any warranties. This is to say that people cannot control what occurs after they let go of their respective responsibilities. Because of the dynamic and evolving characteristics of our technology and business, we are unable to warrant, and we do not warrant, that the operation of our service and protection of your Personal Information will be uninterrupted or free from errors and that we will not be responsible or liable for any damages incurred by you for THIS fact because of the use or release of your said Personal Information.

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